Promoting responsible procurement

Initiatives to Promote CSR Procurement

The Pigeon Group places great importance on mutual communication with our business partners in order to promote CSR procurement and fulfill our social responsibility in each process of our supply chain.
We have translated this policy and guidelines established in December 2020 into nine languages (Japanese, English, Chinese, Korean, Thai, Indonesian, Malay, Hindi, and Turkish), and we have been engaging with our business partners around the world to seek their understanding of and compliance with the guidelines set forth in the CSR Procurement Policy.
We also conduct a CSR Procurement Assessment once a year to promote CSR procurement.

Communication with our business partners

To promote CSR procurement in collaboration with our partners, we provide opportunities for mutual communication.

Briefing Sessions for Suppiers

The Japan Business hold a “debriefing session” once a year to report on our business performance and explain our policies, during which we report on last year's CSR procurement activities and explain this year's CSR procurement assessment. 2025, the briefing was held on March 5, and 52 business partners participated.

Production of Partnership Book for Achieving Responsible Procurement

In order to build continuous collaborative relationships with our partners, grow together, and fulfill our social responsibilities together, we have created the “Partnership Book for Achieving Responsible Procurement” in 2025, which clearly outlines the Pigeon Group's approach to responsible procurement (CSR procurement).

*It has been revised in 2026, as the respondents of Pigeon Partners Line was changed.

Survey on Understanding of CSR Procurement Policy and Guidelines

To strengthen engagement with our business partners, we created the “Partnership Book for Responsible Procurement” in March 2025. Concurrently, as part of the CSR Procurement Assessment conducted in 2026, we surveyed the level of understanding of our Group's CSR Procurement Policy and Guidelines. Among the 456 companies that responded to the assessment, 378 companies (82.9%) indicated they “understand” the policy and guidelines. We will continue our dialogue and advance initiatives toward responsible procurement.

Preliminary risk assessment for new suppliers

For new potential suppliers, we conduct a risk assessment that includes items on the status of the formulation of policies to promote CSR. We are preparing to adopt the "CSR Procurement Self-Assessment Questionnaire" developed by the Global Compact Network Japan (GCNJ) as our standard for new potential suppliers and to conduct a comprehensive assessment including the perspectives of human rights, labor, environment, fair corporate activities (Including anti-corruption, anti-bribery and compliance with competition laws), quality and safety, supply chain, and local communities.

CSR Procurement Assessment

In addition to existing controls based on laws and regulations, we have adopted the CSR Procurement Self-Assessment Questionnaire developed by the Global Compact Network Japan (GCNJ). Since 2021, we have begun conducting surveys in the Japan Business, China Business and Singapore Business as the scope of tabulation. Since 2022, the Lansinoh Business has been added to the scope of tabulation.

Purpose of Assessment

The purpose of this assessment is to understand suppliers' efforts on ESG and identify issues in our supply chain. By working with suppliers to resolve the issues revealed by the survey, we are committed to contribute to solving social issues and build stronger relationships with our suppliers.

Scope of Tabulation

Japan Business, China Business, Singapore Business and Americas and Europe Business

Assessed Suppliers

We began assessments in 2021 and have since expanded our efforts step by step to four business and primary suppliers of production subsidiaries.

Fiscal year

Assessment Subjects

Number of requesting partners

Number of responding partners

Response
rate

FY2021

Implemented in three businesses excluding Lansinoh Business 235 223 94.9%

FY2022

Implemented in all four businesses (hereafter implemented in all four businesses) 247 236 95.5%

FY2023

Expanded implementation to primary suppliers of production subsidiaries at the Singapore Business & Lansinoh Business 478 367 76.8%

FY2024

Expanded implementation to primary suppliers of production subsidiaries within Japan Business 563 480 85.3%

FY2025

The scope will extend to primary suppliers of all production subsidiaries across all businesses 536 471 87.9%

FY2026

The scope will extend to primary suppliers of all production subsidiaries across all businesses 504 456 90.5%



The 2026 survey covered all primary suppliers in the sales and production subsidiaries of the Japan, China, Singapore, and Americas and Europe operations. A total of 504 companies were surveyed and 456 companies responded, for a response rate of 90.5%.

Scope of tabulation

No. of requested

No. of responded

Response rate

Japan Business

136 136 100.0%

China Business

112

112

100.0%

Singapore Business

206 167 81.1%

Americas and Europe Business

50 41 82.0%
Total 504 456 90.5%

Assessed Items

The questionnaire used for the assessment was the Self-Assessment Questionnaire (SAQ) prepared by UN Global Compact Network Japan (GCNJ), the Japan chapter of the United Nations initiative on corporate sustainability. A detailed description of the items queried in the questionnaire is shown in the table below. Each intermediate-level item is broken down into five subitems: Legal awareness, Policy, System and responsibilities, Corrective actions and Correction. Respondents are asked to rank their own performance in each subitem on a scale of 1 to 3.
For details of the items, please refer to the "CSR Procurement Assessment Report" at the bottom of this page.

Assessment Results (Consolidated)

The overall average score was 86.9%, up from last year’s 86.0%. While scores have improved across all categories, we will continue to engage in dialogue with our suppliers and work toward further improvements.

Assessed items No. of questions Average score rate
FY2025 FY2026 Diff.
1.CSR-related corporate governance 20 81.6% 83.2% 1.6%
2.Human rights 9 85.0% 85.5% 0.5%
3.Labor 23 91.2% 92.3% 1.1%
4.Environment 15 84.9% 84.8% 0.0%
5.Fair corporate practice 20 85.1% 85.8% 0.7%
6.Quality and safety 7 93.5% 94.0% 0.5%
7.Information security 9 87.2% 89.0% 1.8%
8.Supply chains 7 80.5% 80.9% 0.4%
9.Harmonious coexistence with local communities 4 80.8% 81.8% 1.0%
Over all 114 86.0% 86.9% 0.9%

Note: Questions answered with “Not applicable” are deducted from the denominator when calculating the supplier’s score rate.

Efforts Toward Improvement

We will provide suppliers who responded to the questionnaire with their own tabulation results and the average score rates. For items judged to be high-risk, we will highlight them to suppliers and encourage them to make improvements in each business.

CSR Procurement Assessment Report (by Business)

Engagement with suppliers on environmental impact reduction

Understand the status of GHG emissions calculations of suppliers

To reduce the Pigeon Group's Scope 3 GHG emissions, we believe it is essential to collaborate with our partners involved in the products and services we purchase (Category 1). As a first step, we have been using the CSR Procurement Assessment Survey since 2023 to ascertain the calculation status of Scope 1 & Scope 2 GHG emissions of our suppliers. As of FY2026, of the 456 suppliers that responded to the survey, 199 suppliers, or 43.6%, have already calculated their Scope 1 and Scope 2 GHG emissions.

Scope 1&2 calculations for suppliers (partners) based on CSR Procurement Assessment

 

Number of implementations

Number of
responses

Response rate

Number of
calculations

Calculation
rate

FY2023

478 367 76.8% 146 39.8%

FY2024

563 480 85.3% 207 43.1%

FY2025

536 471 87.9% 215 45.6%

FY2026

504 456 90.5% 199 43.6%